Data Protection

Information about the handling of your personal data when visiting our website:

Providing the functionality and services of our website requires that we collect personal information about you. Below, we explain what information we collect about you, what it requires, and what rights you have with respect to your information.
Responsible for the processing of personal data on this website is
L. Bösendorfer Klavierfabrik GmbH GmbH
Bösendorferstraße 12
A-1010 Vienna
+43 (0) 1 504 66 51-0
If you have any questions about data protection, please contact our data protection coordinator at

Informational use
If you use this website without providing us with any other data (for example, by registering or using the contact form), we collect technically necessary data that is automatically transmitted to our server:
• IP address
• Date and time of the request
• Content of the request
• Access Status / HTTP status code
• Browser type
• Language and version of the browser software
• Operating system
This is technically necessary to show you our website. We also use the data to ensure the security and stability of our website. The legal basis for the survey is Article 6 (1) lit. f GDPR.

Use of cookies
We use cookies to facilitate and improve the use of our website. Cookies are textual information that is stored on a computer when you visit a web site through the web browser. This is used to recognize a session, for example when permanently logging in to a website or shopping cart function.
Most web browsers accept cookies automatically. Saved cookies can be deleted at any time via the settings of your web browser.
You can also customize the settings of your web browser so that no cookies are stored. Then not all features of our website may be available.

Contact form
On our website you can enter personal data via a contact form. If you use the contact form, we will collect and save the data you enter in the input form (e.g., last name, first name, e-mail address). A disclosure to third parties does not occur.
Legal basis for the processing is in the case of a consent Art. 6 para. 1 lit. a GDPR. Your request for the preparation of a contract is Art. 6 para. 1 lit. b GDPR additional legal basis. We use the data exclusively to process and answer your request.

You can subscribe to our newsletter via our website. For this we collect and save the data you enter in the input mask (for example, first name, last name, e-mail address). We use this data exclusively for self-promotion. Subscription to the newsletter is only possible with your consent.
Once you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm your registration (double-opt-in function). The newsletter subscription can be canceled at any time by unsubscribing from the newsletter. We will immediately delete the data in connection with the newsletter dispatch.
Legal basis for processing Art. 6 para. 1 lit. a GDPR. We use the data exclusively for sending newsletters.

Google Analytics
We use Google Analytics to analyze and improve the use of our website.
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The legal basis for the processing of data with the help of Google Analytics is Art. 6 para. 1 lit. f GDPR. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install:

We use Google Analytics with the extension "_anonymizeIp ()". This truncates the IP addresses (so-called IP masking). A reference to specific persons can thus be excluded. Google participates in the EU-US Privacy Shield, cases in which Google transmits personal data to the United States, an adequate level of data protection.

Google Information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001
For more information about Google's Terms of Service:
For more information on Google's privacy policy:

Google Maps
We use the website of Google Maps on our website. This allows us to show you interactive maps directly on our website and allow you to conveniently use the map feature. By using Google Maps, data is transmitted to Google in the United States, i.a. Your IP address.
You can prevent the transfer of data to Google by disabling JavaScript in your browser settings. In that case, you will not be able to use Google Maps on our website.
The legal basis for the processing of your data is Art. 6 para. 1 lit. f GDPR. Google is participating in the EU-US Privacy Shield: Framework

Information about Google:
Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, United States
For more information about Google's Terms of Service:
For more information on Google's privacy policy, please visit:
For more information about the Google Maps Terms of Service:

Use of typekit fonts
We use Typekit fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Adobe through servers in the United States. When you visit our website, the visitor's web browser establishes a direct connection to these servers. Among other things, the IP address of the visitor is transmitted to Adobe and stored there. Adobe participates in the EU-US Privacy Shield:

More information about Adobe: Adobe Systems Incorporated, 45 Park Ave, San Jose, California 95110, USA
For more information on data protection when using Typekit:

Data processing by third party companies
Within the framework of legitimate interests, we use the services of data processors in accordance with the relevant statutory provisions. The basis for this are data processing agreements, which are concluded individually with the respective service providers.