Disclaimer & Use Policy

The use of this website is subject to our international, latest Use Policy and Terms & Conditions, latest update: July 17th, 2012
This web site, including any subsite accessible through the homepage, (the "Site") is published and maintained by subsidiaries, affiliates and/or related entities of L. Bösendorfer Klavierfabrik GmbH ("Bösendorfer"). Please note that when you enter any subsite accessible through this homepage, such subsite may have its own terms and conditions of use which is specific to such subsite. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below and any additional terms and conditions of use set forth in any subsite.

Your Right to Use the Site and Its Contents

This Site is only for your personal use. You may not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. As long as you comply with the terms of these Terms and Conditions of Use, Bösendorfer grants you a non-exclusive, non-transferable, limited right to enter, display and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.


All materials on this Site, including but not limited to audio, images, software, text and video clips (the "Content"), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. There are a number of proprietary logos, service marks and trademarks found on this Site. By making them available on this Site, Bösendorfer is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. You may download one (1) copy only of the Content to be used only by you for your personal use at home unless the subsite you are accessing states that you may not. If you download any Content from this Site, you may not remove any copyright or trademark notices or other notices that go with it.

Rules for Boards and Other User-Supplied Material
This Site may have an area which allows you to "chat" or upload and download materials. When using any of these areas, you agree not to post, send, transmit, upload or otherwise publish through this Site, any materials that (1) interfere with anyone else's use of the Site; (2) are abusive, illegal, indecent, obscene, offensive or threatening in any way; (3) encourage anyone to break the law; (4) violate anyone's copyright or other property right; (5) interfere with the privacy of any other user; (6) contain a virus or any other harmful component; or (7) contain false or misleading statements of fact or descriptions of the origin of the material or the communication. You agree to comply with any additional terms which are referred to on this Site or any subsite within the Site.

Responsibility for User's Material
You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Although Bösendorfer may from time to time monitor or review bulletin boards, chat rooms, discussions, postings, transmissions and the like on the Site, Bösendorfer is under no obligation to do so and assumes no liability or responsibility arising from the contents of any such communications or for any defamation, error, inaccuracy, libel, obscenity or profanity contained in any such communication. Bösendorfer may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Bösendorfer's policies in any way. Bösendorfer will fully cooperate with any law enforcement authorities or court order requesting or directing Bösendorfer to disclose the identity of anyone posting such materials.

Bösendorfer's Rights to User's Material
If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential. Thus, you give up any claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Bösendorfer uses such material. Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by Bösendorfer anywhere in the world, in any medium, forever.

Transmitted Material
Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to Bösendorfer does not cause Bösendorfer to have any special responsibility to you. The copyright in the contents of this website belong to Bösendorfer. Accordingly Bösendorfer reserves all rights. Copying of part or all the contents of this website without permission of Bösendorfer is prohibited except that:
- You may print or download extracts of the printed text contained on this website for your own personal use and provided it is not incorporated in any other work or Publication.
- You may recopy the extracts to individual third parties for their own private use.

This Site may contain contests that require you to send in material or information about yourself or offer prizes. Each contest has its own rules, which you must read and agree to before you may enter. Availability of Products and ServicesThe products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular location. You should check with your local Bösendorfer authorized representative for the availability of specific products and services in your area.

Bösendorfer's Right to Change These Terms and Conditions of Use or Content on the Site
Bösendorfer may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. Bösendorfer may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

General Provisions

These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between Bösendorfer and you with respect to your use of this Site.

Legal force of the disclaimer

This disclaimer is a part of the internet publication. If sections or parts of the text should be not legal or correct, the content and validity of the other parts remain, uninfluenced by this fact.


In case of questions in regard of a local web presence of Bösendorfer and its network of web sites, please be so kind and contact us.
Please note that all inquiries need to be sent via mail.
Your Contact Person:
Sabine Grubmüller, Managing Director
Address: L. Bösendorfer Klavierfabrik GmbH
Bösendorferstraße 12
A-1010 Vienna, Austria

Cookies Policy & Data Protection

Your Consent to this Privacy Policy
By accessing, browsing or using the Bösendorfer web site or providing us with Personal Information, as defined below, you signify that you agree to the terms of our current Privacy Policy as posted in this page of the site. If you do not agree with any term in this Privacy Policy, please do not access, browse or use the site or provide us with Personal Information. The Bösendorfer web site you have entered is operated by or on behalf of L. Bösendorfer Klavierfabrik GmbH. We, L. Bösendorfer Klavierfabrik GmbH, comply with the laws and regulations regarding personal data protection, and place great importance on protecting your privacy. This Privacy Policy prescribes the type of information that we collect, and how we use and manage such information.

Collection of Personal Information

"Personal Information", as referenced in this Privacy Policy, means personally identifiable information including, without limitation, your name, address, telephone number, and e-mail address. When you are visiting our site, you may be asked for Personal Information to allow you to order Bösendorfer products or services, participate in sales promotion services or prize competitions, answer our questionnaires or inquiries by e-mail or through the web site, register as a Bösendorfer user, monitor Bösendorfer products, or e-mail news services concerning the Bösendorfer product lines, etc. We will not collect any Personal Information unless and until you provide such information to us voluntarily. When you provide us with Personal Information, you authorize us to use such information in accordance with the terms of this Privacy Policy. If you do not agree with any term in this Privacy Policy, please do not provide us with your Personal Information. Certain services may be conditioned on the provision of your Personal Information.

How We Use Your Information
When we collect your Personal Information, we reasonably specify the purpose of such collection. Any Personal Information that you provide will be used to meet your request such as forwarding Bösendorfer products, brochures, magazines, etc. and offering certain services. We may also use your Personal Information to contact you regarding other products and services that may be of interest to you. If you do not wish to be contacted by us concerning other products or services that may be of interest to you, you can request that we limit our contact with you to the express purpose that you provided your Personal Information.


Cookies are files or pieces of information that may be stored in your computer's hard disk drive when you visit a web site. We use cookies as a tool to allow us to customize your experience to better match your interests and preferences, or to simply facilitate your signing in to use the services. Most browsers are initially set to accept cookies. If you do not wish to accept cookies, you can set your computer to refuse cookies or to alert you when cookies are being stored. If you refuse to use cookies, our ability to provide you with personalized services would be limited. Please refer to your browser instructions or "help" screen to learn more about these functions.

Processing and Sharing of Personal Information With Third Parties

We do not, in principle, share any Personal Information with any third parties, except as provided in this Privacy Policy. We may retain third parties to act as our agent to analyze data we collect (e.g. Google Analytics), including Personal Information, solely to help us improve our products, services and web experience. Otherwise, we may disclose your Personal Information to the distributing company delivering Bösendorfer products or other materials. Also your inquiry may be directed to the third parties such as Bösendorfer group companies for your convenience depending upon the subject of your inquiry. These third parties are expressly prohibited from using or disclosing your Personal Information in any other way. Please note that we will release Personal Information if in our opinion we are required or authorized to do so by or pursuant to laws or regulations, or by a search warrant, subpoena, court order or other legal process.

Changes in Our Policy

We reserve the right to alter or remove this Privacy Policy at any time in our discretion.Whenever we make any alteration to this Privacy Policy, we will post the changes here.Therefore, we advise you to visit this page frequently to stay informed. When you use our services after the alteration of this Privacy Policy, you signify that you agree to the alteration of this Privacy Policy.

Whom to Contact

Please write to us from our contact page, if you have any comments or questions about this Privacy Policy or requests to correct, add to, update, or delete your Personal Information. Before we receive your offer to correct, add to, update, or delete Personal Information, we may verify your identity.